Cape Town
Los Angeles
New York

Help and Support



UFO was founded by Rachel Humphrey, who has been involved in the management of freight forwarder networks since 1998. In 2018, Rachel was elected a Chartered Fellow of the Chartered Institute of Logistics and Transport (read more) and holds an ILM Level 5 Certificate in Leadership and Management, focused on innovation and change.

Rachel's career history includes working as Editor on the British Tourist Authority's official monthly guide London Planner. 1.2 million copies of the magazine were dispatched each year around the world. Previously, Rachel worked for 5 years at the Centre for International Briefing, running international assignment briefings for expatriates. Customers included the Ministry of Defence, Unilever, Shell, Motorola and the Sheraton Hotel chain among others. Rachel also spent time working in the Marketing Department of a large American engineering company, Rust Kennedy and Donkin, park of the Parsons Brinkerhoff Group, employing 14,000 staff in more than 150 global offices. The company provide services for all modes of infrastructure including; power, energy, water, mining and the environment.

At the beginning of 1998, Rachel started working for a UK based Freight Forwarder Network where she organised and attended both Board and Annual Meetings in USA, Brazil, Italy, Vietnam, UK, Thailand, Netherlands and Russia. Rachel enjoyed this experience and in January 2000 launched Universal Freight Organisation, in 2010 launched Project Cargo Network and in 2014 launched Cargo Connections to complete her trio of networks. Rachel also established Freightbook and recently graduated with an ILM Level 5 Certificate in Leadership and Management, focusing on innovation and change.

Rachel is supported at the UFO Head Office by a strong group of talented individuals drawn from a variety of transport and media backgrounds, all of whom want to contribute to the future success of our organisation.

Judith Mellett and Wendy Schuller handle the day-to-day administrative running of the UFO Head Office and ensure that all our systems are up-to-date and working correctly. In addition, Judith expertly manages the registration process for our Biennial Meetings and Wendy secures our collaborations with the world’s top industry exhibitions.

Sam Wilcox brings a huge amount of experience in how to select the right companies who will become active and valuable Members of an organisation. Sam's aim is to expand our global coverage focussing on smaller and emerging markets and he is also our News Editor and publishes the online articles on our website.

Dale Nicholson is an accomplished and creative Graphic Designer with a wealth of artistic, technical and commercial skills acquired across a wide range of roles, with nearly 25 years’ experience. Dale is responsible for the development of marketing and sales material available to Members.

Enisa joined us in 2019 as Executive Assistant and helps manage conference preparation as well as working closely with the CEO on new projects and our eLearning Platform.

Want to know more about the UFO team?

Name Favorite Film Favorite Book Favorite Song Favorite Location
Rachel Life is Beautiful The Color Purple Fast Car Rocky Mountains
Judith Ferris Bueller's Day Off Wuthering Heights Wish I Didn’t Miss You Barcelona
Dale Lord Of The Rings The Abarat Series Elation Scottish Highlands
Wendy Dirty Dancing The Girl on the Train Ain't Nobody New York
Enisa Lady in the Van Follow that Bus The Sea is Calling Bolivia
Sam Empire Strikes Back 1984 Hey Hey, My My New York